Courier / Delivery Rider (Mall Partners) Job Description
A Courier / Delivery Rider for mall partners is responsible for the safe, timely, and accurate delivery of goods, documents, or food orders from mall tenants to customers or designated drop-off points. This role supports mall-based businesses by ensuring efficient last-mile delivery and customer satisfaction.
Delivery riders often work in coordination with mall management, partner merchants, and delivery platforms while strictly following traffic laws, safety standards, and company delivery procedures.
Key Responsibilities
- Pick up orders or packages from mall partner stores.
- Deliver items safely and on time to customers or assigned locations.
- Ensure accuracy and completeness of delivered items.
- Handle cash-on-delivery (COD) transactions when required.
- Maintain proper documentation and delivery records.
- Communicate with customers regarding delivery status.
- Follow traffic rules, safety protocols, and company guidelines.
- Maintain cleanliness and roadworthiness of assigned motorcycle.
Required Skills & Qualifications
- Valid professional or non-professional driver’s license.
- Good knowledge of local routes and navigation.
- Ability to manage time and meet delivery schedules.
- Good communication and customer service skills.
- Physically fit and able to work long hours.
- Honest, reliable, and safety-conscious.
- Experience as a delivery rider or courier is an advantage.
Educational Requirements
- At least high school level or graduate.
- Ability to read and follow delivery instructions.
- No college degree required.
Sample Job Posting
We are looking for responsible and hardworking Courier / Delivery Riders to support our mall partner merchants. The ideal candidate will ensure fast and safe delivery of customer orders while providing courteous service.
- Location: [Mall / Delivery Hub Location]
- Employment Type: Full-time / Part-time / Per Delivery
- Schedule: Flexible / Shifting Schedule
- Salary: [Per Delivery / Daily Rate + Incentives]
Interested applicants may apply at [Mall Partner Office / Delivery Hub] or contact [Contact Details].