Dining Staff Job Description
1. Job Overview
A Dining Staff is responsible for assisting customers, serving food and beverages, maintaining table setup, and ensuring a pleasant dining experience. They play a key role in delivering excellent customer service in restaurants, cafés, hotels, and other dining establishments.
2. Job Description Details
Dining Staff members take customer orders, serve meals, clear tables, and assist with seating arrangements. They coordinate with kitchen staff to deliver accurate orders, maintain cleanliness in dining areas, and provide support during busy hours to ensure smooth restaurant operations.
3. Key Responsibilities
- Greet customers and guide them to available tables
- Take food and beverage orders accurately and efficiently
- Serve meals, drinks, and additional items requested by customers
- Ensure tables are properly set, clean, and organized
- Clear plates, utensils, and glassware after dining
- Coordinate with kitchen staff to ensure timely order delivery
- Provide menu information and recommend dishes when asked
- Handle customer concerns politely and professionally
- Maintain cleanliness of dining and service areas
- Support restaurant operations during peak dining hours
4. Skills & Qualifications
- Experience in food service or customer service (preferred)
- Good communication and interpersonal skills
- Friendly, service-oriented, and professional demeanor
- Ability to multitask in a fast-paced dining environment
- Knowledge of basic food handling and serving procedures
- Physically fit for standing and carrying trays
- Reliable, organized, and a strong team player
5. Tools & Equipment Used
- Serving trays and utensils
- POS system or order-taking device
- Glassware, plates, and cutlery
- Condiment holders and menu booklets
- Table setup materials (napkins, placemats, centerpieces)
- Cleaning tools for dining area maintenance
Resume-Ready Examples
Simple Description (One-Line)
Dining Staff experienced in customer service, meal serving, and maintaining clean and organized dining areas.
Paragraph Style (2–3 Sentences)
A customer-focused Dining Staff member skilled in taking orders, serving meals, and ensuring a pleasant dining experience. Experienced in coordinating with kitchen teams, managing table setups, and assisting guests professionally. Dedicated to providing fast, friendly, and high-quality service in various dining environments.