Loss Prevention Officer Job Description
1. Job Overview
A Loss Prevention Officer (LPO) is responsible for protecting a company's assets by preventing theft, fraud, and inventory shrinkage. They monitor activities, conduct surveillance, enforce store policies, and investigate suspicious incidents within retail or commercial environments.
2. Job Description Details
Loss Prevention Officers help reduce financial losses by identifying risks, monitoring customer and employee behavior, and responding to theft-related incidents. They work closely with store managers, security teams, and law enforcement to maintain a secure shopping environment and protect merchandise.
3. Key Responsibilities
- Monitor store areas to prevent shoplifting and unauthorized activities
- Conduct surveillance using CCTV systems and floor patrols
- Identify suspicious behavior and respond to theft incidents
- Apprehend offenders following legal and company guidelines
- Investigate inventory discrepancies and security breaches
- Assist with audits, stock checks, and loss control procedures
- Coordinate with management and law enforcement when required
- Prepare detailed loss prevention and incident reports
- Help train staff on theft prevention and store security policies
4. Skills & Qualifications
- Experience in loss prevention, retail security, or related roles
- Strong observation and behavioral analysis skills
- Knowledge of theft prevention techniques and store operations
- Good communication and incident reporting abilities
- Ability to remain calm and handle confrontations professionally
- Familiarity with CCTV and monitoring tools
- Detail-oriented, reliable, and proactive
- Security license or training (depending on industry requirements)
5. Tools & Equipment Used
- CCTV and video surveillance systems
- Two-way radios and communication tools
- Electronic Article Surveillance (EAS) detection systems
- Incident reporting software or logs
- Body cameras (if used)
- Inventory scanners and audit tools
Resume-Ready Examples
Simple Description (One-Line)
Loss Prevention Officer skilled in preventing theft, conducting surveillance, and protecting store assets.
Paragraph Style (2–3 Sentences)
A vigilant Loss Prevention Officer experienced in monitoring store activities, detecting theft attempts, and conducting investigations. Skilled in CCTV surveillance, incident documentation, and coordinating with store management or law enforcement. Dedicated to reducing shrinkage and maintaining a secure shopping environment.